April 9, 2025

I am going to toss in a mixed review. Here is why. Waiting well that happens. The staff is very kind. Here is my mixed review. One doctor was terrible and one was wonderful and I saw both for the same reason. I went in with a referral from an ENT due to collapsed nasal valves and initially saw Dr. Duffy; he was abrupt, brash, hasty, and took zero time explaining nothing and did not do an exam. He in fact wouldn't do a procedure stating I needed turbinate reduction based on a CT result. 2 ENTs did not see the same thing Dr. Duffy did, nor did the CT report. I however went and had turbinate reduction along with Latera implants to try and correct the collapsed nasal valve problem and had very minimal results. My ENT referred me back to Premier and I refused to see Dr. Duffy again. Thankfully I was able.to see the amazing Dr. Hu. He looked at the original CT scan and saw nothing wrong with my turbinates either. Dr. Hu was attentive, he listened to me, he even examined me quite thoroughly. He is a very good doctor. I am absolutely going back to see Dr. Hu and having him take care of me.and without a doubt would refer Dr.Hu to any patient who wants a doctor/surgeon who makes you feel heard.

March 3, 2025

I would give 0 stars if I could. Dr. Duffy's attitude towards his patients is appalling. He doesn't seem to care at all about actually seeing or helping people. My mother had 1appointment, where he rushed through everything, barely made eye contact, and didn’t take the time to listen to my concerns. It's clear he’s only interested in getting patients in and out as quickly as possible. To make matters worse, his staff is absolutely horrendous. They're rude, unhelpful, and incredibly disorganized. Getting an appointment, having my calls returned, or even receiving basic information has been a nightmare. God forbid you need any kind of procedure done where you need a prior auth because may God help you. Just in case you are lucky enough to actually get "a surgery date because you best believe they'll send you to get blood work and all just to cancel on you the day before claiming the anesthesiologist is the one who has an issue with the schedule, when in reality THE STAFF HAD NOT SUBMITTED THE REFERRAL FROM 2 MONTHS PRIOR. I wouldn’t recommend Dr. Duffy to anyone looking for a doctor who genuinely cares about their health and well-being. I am truly questioning whether his staff even cares to do their job. Save yourself the trouble and find a different doctor.

February 11, 2025

I've been dealing with hair loss for a while, and starting PRP treatments with Carlitos was the best decision I've made. From the start, he explained everything clearly, answered all my questions, and made me feel completely at ease. The treatments were smooth and almost painless, thanks to Carlitos' skill and care. He truly goes above and beyond to ensure his clients are comfortable and informed. The results have been incredible--my hair is noticeably thicker and healthier, and I feel so much more confident. If you're considering PRP, Carlitos is the one to see. Highly recommend!

June 13, 2024

Carlitos did a phenomenal job treating my cauliflower ear! The hematoma was located on the inside of my ear and was almost completely blocking my ear canal. I was reluctant to get it drained for fear of infection and/or it filling back up again. Creating a vicious cycle that many of my training partners had gone through. Carlitos was quick and efficient with the procedure. He was very involved with the follow up, asking for updates and making sure I was taking proper care of it. I ultimately only needed my ear drained once. I'm ecstatic with the results, my ear is now 100% healed and looks completely normal! Carlitos has the best bed side manner! He is extremely knowledgeable and articulate, and also courteous and empathic!

November 21, 2023

The most kind, accommodating staff I have ever had the luxury of meeting and being in the care of. I highly would recommend Premiere Plastic Surgery and note that their office and staff have urgency and attention to detail with their patients and I can confidently say the care of Dr Brian Cox and Dr Carlitos Chen saved my life. I am very lucky and grateful. Thank you Premiere Plastic Surgery!