Randi Susan Klein★☆☆☆☆Google
January 23, 2026
I agree with the review of Radar S. Dr. Alnajjar can be very rude and he has an attitude that does not behoove him. Given that he works with people who have broken bones and may need surgery, he really should be less self centered and more compassionate.
He should also be sensitive to the fact that many of us wait patiently in his waiting room for several hours until we finally see him.
During my first appointment with Dr. Alnanjjar, I initially thought I was in good hands. My view of him later changed because of his beside manner.
The short of my experience is that I had a broken hand and my finger was severed. I was rushed to the emergency room. The attendant in the emergency room sewed my finger back on and put me in a temporary cast. I was then referred to Dr. Alnajjar for follow up.
Dr. Alnanjjar, initially told me that I only had to be in a cast for 3 weeks. Accordingly we scheduled a follow up appointment 3 weeks out to get the cast removed. Two weeks later, i.e., one week before my scheduled visit to remove the cast, his office called and told me that I would have to wait another week for the cast to be removed because the doctor was going on vacation. I asked if I could see another doctor in the office. I was told that Dr. Alnanjjar was the only hand specialist in the office. I asked the staff person to please have the doctor call me.
When the doctor called me back, he was very abrupt and kept talking over me. He would not let me get a word in edgewise. He told me that he does not create his patients problems. That he just fixes their problems. It was clear that he was annoyed that I requested a call from him, and that he did not want to be bothered. He also mentioned the trip he planned to Panama.
I simply wanted to ask him if the medical assistant in his office could remove the cast in his absence. When he finally stopped badgering me and listened to my question, and to my description of my healing process, he agreed that the cast could be removed by his medical assistant. He also agreed that I was healing well and that I did not need to wear the cast for an additional week while he was out of town.
However, it must be empathized that I had to struggle to get this doctor to let me speak. Had he listened in the first instance, our call would have been much shorter.
For those of you who have ever been in a cast, an extra week of wearing a cast feels like a long time. Particularly when it is not medically necessary. I was looking forward to having my cast removed after 3 weeks. I did not think I should have to wear it for another week, and continue to miss out on work, because the good doctor was going on vacation. He should have planned to have another doctor cover for him while he was out of town.
The good doctor must have said something negative about me to his staff. After that phone call, his staff was very rude to me. That created more stress when I trying to heal. Also, as stated above, each time I went to his office, I had to wait over two hours to be seen.
I am self employed and did not have insurance to cover an unexpected accident that would keep me out of work for 3 weeks. The good doctor could have been more sensitive to that as well.
It should also be noted that after my cast was removed, I asked the doctor to take an X-ray to make sure my hand healed properly. He agreed. I believe that is something he should have thought of without suggestion from me.
